INBOUND.software features...
Efficiently Handle Your Contact Relationships with INBOUND.software
Keep track of all the things your contacts do with your company using our special tool!
INBOUND knows...
Why You Need CRM
Getting new customers is important, but keeping the ones you have is even more important. The good news is that INBOUND CRM makes it easy to keep your relationships strong.
Gather Information on Your Contacts' Actions
Every person is different and does things in their own way. With CRM, you can collect important information about each person and use it to talk to them in a way they like.
Tailored Communication
You can write down notes about each person to remember important things. This helps you talk to them in a way they like and remember things they told you. It also helps you keep track of what you promised to do:
Building rapport by recalling and referencing "the little things" (e.g., "I recall you're a fan of hiking. Have you been on any exciting trails recently?")
Recording discussed subjects and agreements during discussions, especially when multiple team members interact with the contacts (e.g., "Mark expressed interest in our software, but he's waiting for his budget approval.")
Promoting accountability by monitoring a client's progress and assisting them in achieving their goals, addressing challenges, and tracking actions (e.g., "You mentioned a goal to read a book a month. How's your reading challenge going?")"
Centralized Contact Management
Access comprehensive information about an individual in a single location. Discover their purchase history, inquiries, and other significant details all in one place.
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